It all went according to plan until I went to get my oil changed. They were doing some of the basic once-over of the car and filling up my tires when they said "do you know you've got a nail in your tire and it's basically flat?" Umm...no, I didn't know that. They were able to give me a quick oil change, and a referral to a tire place that patches tires for cheap (yeah, I know I can buy a kit but I'm driving to MO tomorrow and I've got a kid, I'll take the easier route, thanks!). So I text message Erik (trying to be slick because they don't want you to use cell phones) and he calls because he doesn't quite understand what my text message said. Explained things to him and had him call the tire place which said they could get me in right away. It was great! Not only did I get my oil changed, and a referral to get my tire patched, I was also able to get my tire patched for about $20 and have everything done and be home about 45 minutes after I showed up to get my oil change. Sweet!
I am used to dealing with dealerships where it takes forever for anything to get done and they can't just be straight and honest with you. That's a big disappointment to me but I guess just a sign of the times. When we bought the Ion I got this maintenance package (that I would NEVER do again) where they were supposed to take care of everything for me. Yeah, they took care of most of it but didn't fill the washer fluid (even though it was checked off as having been checked and we don't have a leak....then how come we had an empty fluid tank?), an oil change took at least an hour, and they never checked my lights like they were supposed to either. Now we go to a cheaper oil place where they check all my lights, replace them if I want, check the fluids, top those off, and all for about $30. Oh, and I get a free car wash. Now tell me why I'd go back to a dealership...
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